Automotive Compliance Specialist Certification

Role: Controller, Accounting Manager, Office Manager, Agent, P&A Executive Content: Overview of compliance-related risks inherent to dealerships and industry-standard best practices to help manage and mitigate them, including accounting, cred...

Course content

Lesson ACE: Ethics
- The Golden Rule
- Checkpoint 1
- Your Character
- Checkpoint 2
- What's Our Purpose?
- Summary
Lesson ACE: Sexual Harassment and Discrimination
- Introduction
- Legal Overview
- Checkpoint 1
- What is Sexual Harassment?
- Checkpoint 2
- Examples of Conduct
- Checkpoint 3
- The Complaint Process
- Checkpoint 4
- Protected Classes
- Checkpoint 5
- Discrimination in the Workplace
- Summary
Lesson ACE: Safeguards Rule (Part 1)
- Non-Public Information
- Checkpoint 1
- Recognizing NPI
- Checkpoint 2
- Employee Responsibility
- Checkpoint 3
- Computer Network
- Checkpoint 4
- Internet Safety
- Summary
Lesson ACE: UDAP
- Clip 1 of 3
- Clip 2 of 3
- Checkpoint 1
- Clip 3 of 3
- Checkpoint 2
- Summary
Lesson ACE: FTC Used Car Rule
- Overview
- Checkpoint 1
- The Used Car Buyers Guide
- Checkpoint 2
- Warranties
- Checkpoint 3
- Other Requirements and Penalties
- Summary
Lesson ACE: Regulation Z (Part 1)
- Auto Financing
- Checkpoint 1
- Installment Sale Contract
- Checkpoint 2
- Understanding Customer Priorities
- Summary
Lesson ACE: Regulation Z (Part 2)
- Disclosure of Consumer Credit Terms in Advertising
- Checkpoint 1
- Triggering Terms
- Checkpoint 2
- Finance Rate Disclosures
- Checkpoint 3
- Credit Advertising Best Practices
- Summary
Lesson ACE: Regulation Z (Part 3)
- Mandatory Disclosures
- Checkpoint 1
- Amount Financed Itemized
- Checkpoint 2
- Violations, Penalties, & Best Practices
- Summary
Lesson ACE: Regulation M (Part 1)
- How is Leasing Different from Buying?
- Checkpoint 1
- Important Terms to Know
- Checkpoint 2
- Disclosures
- Summary
Lesson ACE: Regulation M (Part 2)
- Advertising Disclosure Requirements
- Checkpoint 1
- Triggering Terms
- Checkpoint 2
- Obtaining Lease Information by Phone
- Checkpoint 3
- Print Ads
- Summary
Lesson ACE: Cash Reporting
- FinCen Form 8300, Cash, and Suspicious Transactions
- Checkpoint 1
- Related Transactions
- Checkpoint 2
- Responsibilities, Penalties, and Best Practices
- Summary
Lesson ACE: Credit Applications (Part 1)
- Introduction to Credit Applications
- Checkpoint 1
- Gross and Net Income
- Checkpoint 2
- Questions About Income
- Checkpoint 3
- Signature Issues
- Checkpoint 4
- Customer Copy & Proof of Income
- Summary
Lesson ACE: Credit Applications (Part 2)
- Additional Income
- Checkpoint 1
- Straw Purchases
- Checkpoint 2
- Fraudulently Altering Income
- Checkpoint 3
- Fake Proof of Income
- Summary
Lesson Shotgunning Multiple Purchases
- Disclosure Requirements for Multiple Vehicle Sales
- Summary
- Quiz|Shotgunning Multiple Purchases
Lesson Sovereign Citizens
- Understanding Sovereign Citizens and Their Beliefs
- Checkpoint 1
- Recognizing Red Flags and Handling Interactions
- Summary
- Quiz|Sovereign Citizens
Lesson ACE: Red Flags Rule (Part 1)
- What is a Red Flag?
- Checkpoint 1
- What Actions Does the Rule Require?
- Checkpoint 2
- Identity Theft Prevention Program
- Summary
Lesson ACE: Red Flags Rule (Part 2)
- Developing an Identity Theft Prevention Program
- Checkpoint 1
- Covered Accounts
- Checkpoint 2
- Alerts and Notifications
- Checkpoint 3
- Suspicious Documents & Information
- Checkpoint 4
- Notices of Identity Theft
- Summary
Lesson ACE: Red Flags Rule (Part 3)
- Identity Theft Prevention Program
- Checkpoint 1
- Suspicious Activity and Documentation
- Checkpoint 2
- Detecting Discrepancies
- Summary
Lesson ACE: Red Flags Rule (Part 4)
- Responding to Red Flags
- Checkpoint 1
- Clearing Red Flags
- Checkpoint 2
- Unresolved Red Flags
- Summary
Lesson ACE: Red Flags Rule (Part 5)
- Mitigating Identity Theft
- Checkpoint 1
- Data Breach Incident Response
- Checkpoint 2
- Who to Notify
- Checkpoint 3
- What to Include in Your Notice
- Checkpoint 4
- Identity Theft Recovery Services
- Summary
Lesson ACE: Red Flags Rule (Part 6)
- Service Provider Oversight
- Checkpoint 1
- Effective Oversight
- Checkpoint 2
- Service Provider Contracts
- Summary
Lesson ACE: Red Flags Rule (Part 7)
- Training and Periodical Updates
- Checkpoint 1
- Elements of a Program Review
- Summary
Lesson ACE: Equal Credit Opportunity Act
- Purpose of the Act
- Checkpoint 1
- Other Implications of the Act
- Checkpoint 2
- Applicant and Creditor Rights
- Checkpoint 3
- Applicant Notifications
- Summary
Lesson ACE: Fair Credit Reporting Act
- Accuracy and Privacy in Consumer Reports
- Checkpoint 1
- Proper Use of Consumer Reports
- Checkpoint 2
- Denying Credit and Best Practices
- Summary
Lesson ACE: FTC Privacy Rule
- Requirements and Privacy Notices
- Checkpoint 1
- Consumers and Customers
- Checkpoint 2
- Best Practices
- Summary
Lesson ACE: OFAC
- Specially Designated Nationals
- Checkpoint 1
- Potential Matches
- Checkpoint 2
- False Positives, Valid Matches, & Violations
- Summary
Lesson ACE: Adverse Actions (Part 1)
- When to Issue Adverse Action Notices
- Checkpoint 1
- Example Situations
- Checkpoint 2
- Model Notices
- Checkpoint 3
- Best Practices
- Summary
Lesson ACE: Adverse Actions (Part 2)
- Required Content
- Checkpoint 1
- Required Disclosures
- Checkpoint 2
- Incomplete Applications & Document Retention
- Checkpoint 3
- Dealer Liability
- Summary
Lesson ACE: Risk-Based Pricing Rule
- Impact of the Rule on Dealerships
- Checkpoint 1
- Who Receives a Risk-Based Pricing Notice?
- Checkpoint 2
- Notice Forms
- Summary
Lesson ACE: Installment Sales Contracts
- Understanding Installment Sale Contracts
- Checkpoint 1
- Installment Sales & Loans
- Summary
Lesson Penciling
- The Risks and Rules of Penciling
- Checkpoint 1
- Transparent Deal Structuring
- Summary
- Quiz|Penciling
Lesson ACE: Negative Equity (Part 1)
- Netting
- Checkpoint 1
- Non-Netting
- Summary
Lesson ACE: Negative Equity (Part 2)
- Case Study
- Checkpoint 1
- Court Findings
- Checkpoint 2
- Damages and Conclusion
- Checkpoint 3
- Dealership Liability
- Summary
Lesson ACE: Menu Vocabulary
- F&I Menu Language
- Checkpoint 1
- Warranty Vs Service Contract
- Checkpoint 2
- "Mandatory Disclosures" and "Waivers"
- Checkpoint 3
- Loan or Lease-Specific Terminology
- Summary
Lesson ACE: Magnuson-Moss Warranty Act
- Overview
- Checkpoint 1
- Rules and Requirements
- Checkpoint 2
- Tie-In Sales Provisions and Misleading Terms
- Checkpoint 3
- Dispute Resolution and State Laws
- Summary
Lesson ACE: Conditional Delivery
- Overview
- Checkpoint 1
- Customer Claims
- Checkpoint 2
- Unwinding Deals
- Summary
Lesson ACE: Customer Signature
- Ink and Electronic Signatures
- Checkpoint 1
- Legal Overview
- Checkpoint 2
- Signature Issues
- Summary
Lesson ACE: Accounting Compliance Checklist (Part 1)
- Importance of the Checklist
- Checkpoint 1
- Components of the Checklist
- Checkpoint 2
- License and Insurance
- Checkpoint 3
- Credit Application
- Checkpoint 4
- F&I Menu
- Summary
Lesson ACE: Accounting Compliance Checklist (Part 2)
- Buyer’s Order
- Checkpoint 1
- RISC, Form 8300, OFAC, and Customer Copies
- Checkpoint 2
- F&I Issues and State or Dealer Specific Forms
- Checkpoint 3
- Addressing Issues Identified with the Checklist
- Summary
Lesson ACE: Preventing In-Dealership Theft
- Common Employee Theft Scams
- Checkpoint 1
- Identifying Theft and Collecting Evidence
- Summary
Lesson ACE: Telemarketing Sales Rule
- Legal Overview
- Checkpoint 1
- Rules for Calling
- Checkpoint 2
- Requirements and Best Practices
- Checkpoint 3
- Telephone Consumer Protection Act
- Checkpoint 4
- Prior Consent
- Summary
Lesson Automotive Compliance Specialist | Study Guide
- Exam Study Guide
Lesson Automotive Compliance Specialist | Certification Exam
- ACE: Automotive Compliance Specialist | Exam

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Automotive Compliance Specialist Certification

Course content